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FREE Online iTQ Course



Before you go to the lessons you will need to download files for this module to use with some of the exercises.


Improving Productivity Using IT Level 3 (Mandatory)
Award/Certificate/Diploma for IT Users


Unit aims


This is the ability to plan, evaluate and improve procedures involving the use of IT tools and systems to improve the productivity and efficiency of tasks and activities.


On completion of this unit the candidate should be able to plan and review their use of predefined or commonly used IT tools for activities most of which are complex and non-routine. They will be able to devise solutions to use IT tools to improve productivity, as well as take considerable responsibility and autonomy being prepared to offer support and advice to others.


Examples of context: An improvement may be adapting an off-the-shelf solution to create a bespoke database to manage customer relationships in a marketing context.


Learning outcomes


There are 3 learning outcomes to this unit. The learner will be able to:


1. Plan, select and use appropriate IT systems and software for different purposes.
2. Evaluate the selection and use of IT tools to make sure that activities are successful.
3. Devise solutions to improve the use of IT tools and systems for self and others.


Improving Productivity Using IT ITQ L3


This course has been written to comply with the City & Guilds ITQ qualification Unit Code 301 Improving Productivity Using IT at Level 3 or the OCR ITQ qualification Unit Code 3 Improving Productivity Using IT at Level 3.


This module should take 40 hours to complete.


Copyright Paul Summers 2009
Software Training Workbooks
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HA5 2AP 


All rights reserved.  No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of the above named person.

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